Field Services & White Glove Services
On-site Services & White Glove Services: Expert Handling of High-Quality Deliveries
GOCELO excels with its careful handling of high-quality goods. Precision and care when transporting sensitive goods are our top priority.
We do everything we can to ensure that your shipments reach their destination safely and on time. In order to constantly improve our logistical support and tailor it to your specific needs, we not only use state-of-the-art data analysis, but our experts also undergo continuous training.
GOCELO is setting new standards in the area of white glove services. In fact, our standards of care, precision and quality are unmatched in the industry. We constantly monitor process optimization and concentrate on finding special solutions tailored to the individual needs of our customers.
On-site Services:
GOCELO is your reliable partner when it comes to implementing on-site services with excellence. We specialise in the on-site maintenance, repair and installation of machines, equipment, and systems in various industries. We also take care of the recycling of your packaging materials. Our experts offer precise, timely and custom solutions for all your specific requirements.
White Glove Services:
Our white glove services are synonymous with attention to detail, professionalism, and the promise of first-class delivery. For us, “white glove” means more than just a service: We treat your valuable items with utmost care, as if we were wearing white gloves. By choosing our white glove services, you can be sure to receive a level of service to exceed your expectations.
Benefits
of GOCELO's Field Services
Professional handling of sensitive items: Our experienced teams ensure that sensitive and high-quality goods arrive at their destination in perfect condition.
Real-time tracking and updating: Stay up to speed with real-time tracking and regular updates for peace of mind.
Flexible delivery options: Choose from a range of flexible delivery dates that fit seamlessly into your schedule.
Disposal of packaging material: We deal with the disposal of packaging—everything’s always taken care of properly.
Comprehensive project management: Our experts are responsible for monitoring all steps and ensuring the project runs smoothly.
GOCELO’s on-site services are tailored to companies working with large and valuable assets. Our services offer a comprehensive solution, especially for goods that are difficult to transport such as furniture, equipment or medical materials. You can rely on our expertise to ensure stress-free deliveries.
Areas of application
Experience smooth delivery and assembly of furniture and furnishings. GOCELO’s white glove team guarantees smooth delivery—from the complicated assembly of designer pieces to the sensitive handling of fragile items, for example, the assembly of custom-made furniture in luxury apartments.
Rely on our experts for transportation, assembly, and maintenance of sensitive medical devices. Our special approach to handling ensures safe and precise assembly, which is crucial for healthcare facilities, for example, the delivery and installation of MRI machines in hospitals.
Premium handling of high-quality electronics. Our team ensures the precise delivery, assembly and setup of IT devices or home entertainment systems, for example, the white glove installation of home theater systems.
Rely on GOCELO’s white glove services when it comes to the handling and delivery of luxury goods. From high-quality furniture to exclusive designer products, our attention to detail guarantees safe and deluxe delivery, for example, transportation and assembly of designer pieces in a showroom.
GOCELO specialises in the transportation and installation of valuable works of art and antiques. Our experts treat these sensitive objects with the care they deserve, for example, the delivery and setup of valuable art collections in galleries.
Use our premium delivery service for high-value or fragile items purchased online. We take care of packing up and removing packaging for a seamless delivery process, for example, white glove delivery of high-quality electronic items.
Rely on us to provide the logistics for your events such as trade fairs and exhibitions. Our white glove team takes care of the precise assembly, dismantling and transport of sensitive equipment.
GOCELO’s
White Glove Approach
Attention to Detail: meeting specific service requirements and the highest standards.
Professionalism: consistently maintaining a positive and professional image.
Customer Focus: prioritising customer needs for tailored services.
Communication: regular updates to keep our customers up to speed.
Flexibility: adaptation to changing customer needs.
Additional Services: depending on customer requirements, white glove services may also include additional services such as assembly, configuration, and product testing.
At GOCELO, we know that every shipment is unique and requires a custom solution. That’s why we offer a range of white glove services tailored to our customers’ specific needs.
Unpacking: Our personnel will carefully unpack your items and remove all packaging materials.
Assembly: If necessary, assembly will be carried out on site by the delivery personnel.
Installation: The product is placed exactly where you want it in your home or office.
Removal of Packaging Material: All packaging material will be removed and disposed of by the delivery personnel.
Focus On the Customer
At GOCELO, we prioritize your needs. We don’t just offer logistics solutions, but tailor them precisely to your requirements. From special packaging and transportation solutions to adaptable storage options, we customize every aspect of your logistics journey. At GOCELO it’s Support with a capital “S”. Our team is always at your service with specialist knowledge and efficient solutions. Our business customers benefit from GOCELO’s deep understanding of the complexity and dynamics of modern supply chains.
We value open communication and will keep you updated every step of the way. We’re always ready to accommodate unexpected appointment changes or last-minute requests. Your satisfaction is our top priority.
If you have any queries or would like a personal consultation with GOCELO, we will be more than happy to help you. Our experts can be reached at any time by telephone or email. Our goal at GOCELO is to accompany you along every step of your logistics process to ensure the highest level of efficiency and customer satisfaction.
With a proactive approach, we identify and solve potential problems before they arise, ensuring a smooth logistics process. GOCELO not only meets industry standards but exceeds them.
We are deeply rooted in the supply chain and have state-of-the-art equipment specifically tailored to these requirements. From the first contact to the installation of your systems, we offer you a comprehensive service that covers every phase of your logistics chain.
Careers
Still on our website? Start a career at GOCELO that will challenge and inspire you. Become part of a team that’s redefining innovation!
