E-commerce logistics on the final mile

As an e-commerce business, you know your customers expect nothing but the best from the delivery service on the final mile. GOCELO offers bespoke solutions.

A customer will certainly not order again from an online shop if the product was not delivered at all, delivered with delay or damaged. In e-commerce, cooperating with a professional logistics service provider therefore gives you a clear competitive edge.

The demands of today’s customers have changed dramatically, especially in online trading: the customer wants to get everything ready-to-use, easy to handle, flexibly and delivered on the requested date. This may be feasible for standardisable products. But your special products require special treatment. This is exactly where GOCELO comes in.

With our special know-how and our expertise from countless completed projects, we design the logistics you and your customers need on the final mile – simply and efficiently. GOCELO supplies your products with pinpoint precision. Our services include:

  • Advising & coordinating dates
  • Destination check
  • Temporary storage
  • Delivery & installation
  • Returns processing
  • Delivery documentation
  • Recycling
  • Cleaning
  • Performance documentation
  • Interface documentation

Modern technology (lorries, tools, external lifts & trolleys) as well as professional hardware and software guarantee a high level of efficiency, accuracy and quality. All processes are individually adapted to your business model, and all processes are planned in detail to ensure a smooth supply chain.

Success in e-commerce is often decided on the customer’s doorstep: our trained employees know how to handle your products and how to address your customers. They are ready to deal with situations and to respond to people’s individual queries on site – a crucial aspect when it comes to lasting customer loyalty and satisfaction. 

You also benefit from:

  • Specialists with technical and industrial know-how
  • SPOC (Single Point of Coordination) from A to Z
  • Personal support from your customer project manager
  • Local expertise
  • Know-how transfer from numerous completed projects
  • Reducing your supply chain costs
  • Greater local flexibility
  • Higher customer satisfaction and loyalty

Success in e-commerce can be planned. That is why you should rely on GOCELO, your logistics specialist for the final mile.