Efficient FF&E rollout for luxury hotels in Frankfurt
Timely, floor-by-floor deliveries and installations for hospitality interiors
The task
(the client's pains and needs that he came to us with)An international hotel chain selected a property in Frankfurt for a major refurbishment and required a comprehensive FF&E logistics solution. This involved delivering items such as beds, wardrobes, lighting fixtures and decorative assets to specific floors in a strict sequence.
As the hotel remained partially operational, noise and disruption had to be minimised. The client required a logistics partner who could oversee scheduling, temporary storage and white-glove installation.
Gocelo
solution
GOCELO Frankfurt designed and implemented a bespoke FF&E logistics strategy for a live hotel refurbishment, tailored to the operational and aesthetic requirements of the project. All furniture, fittings and decorative assets – including beds, lighting systems, wardrobes, desks and artwork – were received at our secure logistics centre in Frankfurt. There, the goods were sorted and grouped by hotel floor, room number and installation phase, in order to support a carefully sequenced delivery schedule that was aligned with site readiness. Deliveries were conducted in tightly timed batches using elevator-compatible transport equipment and hotel-approved access routes to minimise disruption to guests.
GOCELO’s hospitality-trained field service teams managed all in-room tasks, including professional unpacking, positioning furniture, installing lighting and precisely placing décor items according to interior design plans. Working in tandem with designers and site supervisors, our teams ensured full brand consistency and a high-end finish. With a Single Point of Coordination (SPOC) and our real-time Transport Management System (TMS), the client was able to maintain visibility and control throughout, tracking deliveries and monitoring room-by-room status while coordinating international design input across time zones.
Overall
benefits for the client
Minimised disruption in an active hotel
GOCELO Frankfurt executed deliveries during off-peak hours and ensured quiet, efficient assembly work, enabling the hotel to remain open to guests.
Professional installation of every element
Beds, lighting and even artwork were unpacked, assembled and positioned by field experts in accordance with design plans, ensuring brand consistency.
Total project oversight with live tracking
The GOCELO TMS provided the client’s HQ team with real-time insights into delivery timelines, installation status, and floor-by-floor progress.
Optimised storage and staging
Items were sorted and delivered just-in-time from our regional warehouse, reducing on-site congestion and inventory mishandling.
Still got questions? Write to us:
